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Last Updated: November 10, 2025

Plixx operates this store and website, including all related information, content, features, tools, products, and services, with the aim of providing a personalized shopping experience (hereinafter referred to as "Services") to its customers. The Plixx store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit and use the store, purchase products, engage in other transactions through the Services, or otherwise interact with us. In case of any conflict between our Terms of Service and this Privacy Policy, the Privacy Policy will prevail regarding the collection, processing, and disclosure of personal data.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read the Privacy Policy and understood the collection, use, and disclosure of your data as described in the Privacy Policy.

Personal Data We Collect or Process

When we refer to "personal data," we mean information that identifies you or another person or can reasonably be linked to you or another person. Personal data does not include information collected anonymously or information that has been made incapable of identifying you or linking to you. We may collect or process the following categories of personal data, including conclusions drawn from such data, depending on how you use the Services, where you live, and in accordance with applicable laws:

  • Contact Data – such as your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information – such as credit card, debit card, and financial account numbers, card data, financial account information, transaction details, payment method, payment confirmations, and other payment data.

  • Account Data – such as your username, password, security questions, preferences, and settings.

  • Transactional Information – such as the items you have viewed, added to your cart, added to your wishlist, or purchased, returned, exchanged, or canceled, as well as your previous transactions.

  • Communication with Us – such as information you provide when you communicate with us, for example, when you send a request to customer support.

  • Device Information – such as data about your device, browser, or network connection, IP address, and other unique identifiers.

  • Usage Information – such as data on how and when you use the Services, including how and when you navigate the Services.

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from You – including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with personal data.

  • Automatically through the Services – such as from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.

  • From Our Service Providers – including when we engage them to activate certain technologies, and when they collect or process your personal data on our behalf.

  • From Our Partners or Other Third Parties.

How We Use Your Personal Data

Depending on how you interact with us and which Services you use, we may use your personal data for the following purposes:

  • Providing, Personalizing, and Improving the Services – We use your personal data to provide the Services, including fulfilling our contract with you, processing your payments, completing your orders, noting your preferences and items of interest, sending you notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating returns and exchanges, enabling reviews, and providing a personalized shopping experience such as recommending products related to your purchases. This may include using your personal data to tailor and improve the Services more accurately.

  • Marketing and Advertising – We use your personal data for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and displaying online ads for products or services on the Services or other websites, based on your previous purchases, items in your cart, and other activities performed within the Services.

  • Security and Fraud Prevention – We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and take action regarding fraudulent, illegal, unsafe, or malicious activities, protect public safety, and safeguard the security of our Services. If you choose to use the Services and register an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password, or other access details with anyone.

  • Communication with You – We use your personal data to provide customer service, respond to your inquiries, deliver effective services, and maintain your business relationship with us.

  • Legal Grounds – We use your personal data to comply with applicable laws and respond to valid legal processes, including requests from law enforcement or government agencies, conducting fact-finding for civil litigation, investigating or participating in potential or actual lawsuits or other contentious legal proceedings, and enforcing our Terms or policies or investigating any potential violations.

How We Disclose Your Personal Data

Under certain circumstances, we may disclose your personal data to third parties for lawful purposes, as described in this Privacy Policy. Such circumstances include:

  • To Shopify, suppliers, and third-party service providers acting on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, fulfillment, and shipping).

  • To business and marketing partners to provide marketing services and display advertisements to you. For example, by using Shopify, we help display personalized ads in third-party services based on your online activities with different merchants and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on where you reside, you may have the right to instruct us not to share your information for targeted advertising and marketing purposes.

  • When you authorize or consent to share certain information with third parties, such as for shipping products or through the use of social media widgets or login integrations.

  • To affiliate companies or other entities within our corporate group.

  • In connection with business transactions such as mergers or bankruptcy, to comply with legal obligations (including responding to subpoenas, search warrants, and similar requests), enforcing the applicable Terms or policies, and protecting the Services, our rights, and the rights of our users or others.

Interaction with Shopify

The Services are operated by Shopify, which collects and processes personal data regarding your access to and use of the Services to provide and improve the Services. We transfer information you send to the Shopify service, and share it with Shopify and third parties that may be located in countries outside of your residence for the purpose of providing and improving the Services. Additionally, we use certain enhanced features developed by Shopify for the protection, growth, and improvement of our business, which include data and information from interactions with our Store, other merchants, and the Shopify service. To provide these enhanced features, Shopify may use personal data collected from your interactions with our store, other merchants, and the Shopify service. In such circumstances, Shopify is responsible for processing your personal data, including responding to requests to exercise your rights regarding the use of your personal data for such purposes. For more information on how Shopify uses your personal data and what rights you have, please visit Shopify’s Consumer Privacy Policy website. Depending on your place of residence, you can exercise certain rights regarding your personal data by visiting the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with us or under our control, please read their privacy and security policies and other terms of use. We do not guarantee or assume any responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on such websites. Information shared in public or semi-public places, including on third-party social media platforms, may be viewable by other users of the Services and/or users of such third-party platforms, without restriction on its use by us or third parties. The inclusion of links does not imply our endorsement of content or its owners or operators unless explicitly stated in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal data from children under the legal age of majority in their jurisdiction. If you are a parent or guardian of a child who has provided us with personal data, you may request that we delete this information by contacting us using the contact details provided below. As of the effective date of this Privacy Policy, we are not aware of any personal data of individuals under the age of 16 that we "share" or "sell" (as these terms are defined by applicable law).

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